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Shipping & Returns

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Ordering, Shipping and Returns
Shipping options
Once we have received your payment, we ship goods worldwide.

All programs can also be tracked online with the tracking number. Your custom item number shows you an email as soon as the goods have left our warehouse. Enter your tracking number on the tracking link and follow quite comfortably the status of your delivery.

Delivery times, the delivery time is usually between 5and 14 business days. Products that are marked as in stock (in stock symbol) are usually sent within 24 hours. (When paying in advance the shipment takes place immediately after receipt of payment on our bank account.)

The delivery time for non stock items, please refer to the corresponding notes to the availability and delivery time in the product description.

For deliveries with our shipping partner continent the delivery time depends on internal rules. Usually, however, the goods will be delivered within 5-14 working days here. For better coordination and to ensure that the goods can be accepted will be contacted by the forwarding earlier and a delivery appointment with you.

During or after the receipt of the goods check them immediately for completeness or possible damage. Please also refer to our FAQ at complaints.

Delivery & Returns
Service Coverage
Please note: There is almost world possible. But the delivery area is sometimes a bit limited. For technical reasons, we can sometimes only process orders with certain delivery addresses. shipment tracking All items can be tracked online. You will need your individual tracking number. These can be found in the e-mail, in which we'll info ming about the delivery of your order.
Solve your problem
If you have any questions, please feel free to Contact Us. We will process your request or complaint, respond as quickly as possible.
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